Stop by the Tech Learning Center Desk for answers to questions about technology, eReaders, software, Studio equipment and more.
Arlington Heights cardholders may schedule a 30-minute appointment with one of our Tech Advisors for in-depth questions.
Services available while the building is closed
Copying, printing, faxing and scanning services are available to customers at a new self-service station located in the north vestibule of the library's underground parking garage. Everything in this location is self-directed and is available for customers to use for up to 10 minutes. Equipment includes a Simplescan station for faxing and scanning, a color copier, a black and white printer, an express computer station and a shredder. The self-service area is limited to one party at a time. All other customers should wait outside until the previous customer is done using the station. Face masks are required.
Library staff are available to offer verbal guidance but no hands-on tech support is provided. Call 847-870-5224 for assistance. The self-service station is available from library opening until 15-minutes before library closing.
Laptop checkout- Arlington Heights cardholders can check out a laptop at the tech station on a first come, first served basis. Checkout is for one hour each day. Customers can use the laptop in their car or wherever they wish as long as it is returned on time and a half-hour before closing.
Remote Printing- Access our wireless printing service. Customers can send print jobs in remotely from ahml.info/print and then pay for and print them at the self-service printer.
Virtual Appointments- Have a tech question or need help from home with a digital project? Arlington Heights cardholders can book a virtual one-on-one, 30-minute appointment with our Digital Services team to get technology help over Zoom or by telephone. Get started and schedule a virtual tech appointment here.
Wi-Fi Access
Complimentary wireless internet access is available through the library. Customers may access our network by connecting to AHML-A or AHML-K in Kids' World. Wi-Fi coverage extends to the library's underground parking garage. We also circulate Wi-Fi hotspots for access outside the library. By using our Wi-Fi, you agree to the terms of our Internet Access Policy.
Computers (Currently Unavailable)
Computer use is currently limited to one-hour per day.
Our 15 public computers are located behind the Tech Learning Center Desk on the first floor of the library and are equipped with Windows 10, the Microsoft Office Suite, Chrome, Firefox and Edge. One iMac is also available. Use a computer with your library card or sign up for a computer use card. Computers with filtered internet access are available to children in Kids' World.
Laptops and iPads (Currently Unavailable)
Arlington Heights cardholders may check out a laptop or iPad at our Tech Learning Center Desk. Laptops and iPads are available for use within the library for two hours with extensions.
Flash Drives and Discs (Currently Unavailable)
Flash drives and DVDs are available for purchase at the Checkout Desk. Sales tax is charged upon purchase.
- Flash drives (16GB) - $6.00 each
- DVD-Rs - 75¢ each
Printing and Copying
Printers and copiers are available in our Public Computer Lab and Business Center. Send jobs to them remotely with our wireless printing service.
- 5¢/black & white legal or letter page, 10¢/ledger page
- 40¢/color legal or letter page, 80¢/ledger page
Veteran library card holders may print up to the cost equivalent of 100 black and white letter pages per week at no charge.
Scanning and Faxing
Use our Simple Scan Stations to send documents by fax or email or save them to a flash drive or Google Docs. Documents and photos can be scanned into a PDF, JPEG, TIFF or Word document. Additional scanners are available in the Studio.
