Sign Language Interpreter 

The library will provide a sign language interpreter for youth or adult programs. Call us at 847-392-0100 a minimum of three business days (M-F) in advance. 

Other Accommodations

Please complete the Disability and Supportive Accommodation Request form or contact us at 847-392-0100 a minimum of three business days (M-F) in advance. 

Disability and Supportive Accommodation Request

Assistive devices and technology available for our customers to use in the library:

• Motorized scooters (ages 16 & up) and rollator walkers are on the main floor at the Dunton Street entrance and the lower level underground parking entrance.
• Assistive listening is available in the library's Hendrickson Room through a hearing loop that supports hearing aids with a T-coil mode. 
• Optelec table-top magnifier is available in the fiction area.  Assistance available at the Info Desk.
• Magnifying glasses and sheets are available at the Info Desk.
• Personal amplifiers are available at the Info Desk.
• Zoom Text is available on one public computer at the Tech Learning Center. 
• NVDA screen reader is available on all public computers and laptops in the Tech Learning Center. 

Borrow Assistive Devices

The Library of Things collection offers Arlington Heights cardholders the opportunity to take home and try a variety of assistive devices and technology. Check out our assistive devices collection in the Library of Things. 

Assistive Tools Kit

The Assistive Tools Kit includes accessible aids for daily living fabricated on 3D printers at the Makerplace. Items in this kit are for people of all ages and can be altered by size and color to give the user flexibility for the devices to be a fit for them.

Learn more about the library's resources, services and programs for youth and caregivers on our Accessibility Services for Youth page.

For Arlington Heights cardholders, we can deliver books, music, movies and more on a monthly basis for as long as you are unable to visit the library due to a temporary or permanent condition. This service provides accommodations to those who cannot physically visit the library.  Due to COVID-19, eligibility requirements have been updated.

Who is eligible?

• You must be a resident of Arlington Heights.
• You must have or be eligible for a resident Arlington Heights library card.
• You are temporarily (minimum of 30 days) or permanently homebound due to illness, age or disability, or you are the primary caregiver for someone who meets the previous requirements.
• There is no age limit/requirement.
• COVID-19 UPDATE – Residents in the high-risk group, as identified by The Centers for Disease Control and Prevention (CDC) that includes older adults and people who have severe underlying medical conditions, may qualify if they (or a designated surrogate acting on their behalf) are unable to use the library, bookmobile or Reading Room branch at the Senior Center to obtain materials.

Request Library Delivery Services

Browse our catalog for enhanced media materials:

Large type

Audiobooks

eBooks and eAudiobooks

Closed-captioned videos

Described videos 

Illinois State Library Talking Book and Braille Service is a free program available to qualified individuals who are unable to read due to a visual or physical impairment. A digital player and accessible materials (digital audio and braille books and magazines) are mailed to your home. 

Senior & Accessible Services staff can work with you to determine your eligibility and complete your Talking Books application. Once your application is accepted, we are available to assist you with setup and book requests.