Plan Your Visit

Accessible Parking

Wheelchairs & Walkers

Service Animals

Changing Tables for Youth and Adults

Sign Language Interpreter

The library will provide a sign language interpreter for youth or adult programs. Call us at 847-392-0100 a minimum of three business days (M-F) in advance.

Disability and Supportive Accommodation Requests

Please complete the Disability and Supportive Accommodation Request form or contact us at 847-392-0100 a minimum of three business days (M-F) in advance.

Disability and Supportive Accommodation Request

Accessibility Services for Youth

Learn more about the library's resources, services and programs for youth and caregivers on our Accessibility Services for Youth page.

Library Delivery Services

For Arlington Heights cardholders, we can deliver books, music, movies and more on a monthly basis for as long as you are unable to visit the library due to a temporary or permanent condition. This service provides accommodations to those who cannot physically visit the library. 

Who is eligible?

• You must be a resident of Arlington Heights.
• You must have or be eligible for a resident Arlington Heights library card.
• You are temporarily (minimum of 30 days) or permanently homebound due to illness, age or disability, or you are the primary caregiver for someone who meets the previous requirements.
• There is no age limit/requirement.

Request Library Delivery Services

Talking Books

Illinois State Library Talking Book and Braille Service is a free program available to qualified individuals who are unable to read due to a visual or physical impairment. A digital player and accessible materials (digital audio and braille books and magazines) are mailed to your home. 

Senior & Accessible Services staff can work with you to determine your eligibility and complete your Talking Books application. Once your application is accepted, we are available to assist you with setup and book requests.

Bookmobile

The bookmobile carries a wide variety of the latest materials for all ages, from board books to large type, movies to games; we are your mobile library near you. See the complete bookmobile schedule.

Large type books

Audiobooks

eBooks and eAudiobooks

Closed-captioned videos

Described videos 

Library of Things

The Library of Things collection offers Arlington Heights cardholders the opportunity to take home and try a variety of assistive devices and technology. Check out our Assistive Devices collection and Cognitive Care collection in the Library of Things. 

ADA Accessible Lockers

Pick up your library materials at an ADA accessible pickup locker at three convenient locations: Camelot Park, Heritage Park and in the library parking garage. Learn more here.

Motorized scooters and rollator walkers 

Motorized scooters and rollator walkers are on the main floor at the Dunton Street entrance and the lower level underground parking entrance.

Assistive listening 

Assistive listening  is available in the library's Hendrickson Room through a hearing loop that supports hearing aids with a T-coil mode. 

Desktop Video Magnifiers 

Desktop Video Magnifiers are available in the magazine area and Tech Learning Center.  

Magnifying glasses and sheets 

Magnifying glasses and sheets are available at the Info Desk.

Personal amplifiers

Personal amplifiers are available at the Info Desk.

Zoom Text 

Zoom Text is available on one public computer at the Tech Learning Center. 

NVDA screen reader 

NVDA screen reader is available on all public computers and laptops in the Tech Learning Center. 

Accessibility Support Collection

The library’s Accessibility Support Collection of print materials, therapeutic toys and tools was made possible in partnership with C.I.T.Y. of Support (Children in Therapy and You). This nonprofit organization's mission is to “create a dynamic community, both online and in person, that supports all families navigating the needs of their child in therapy.” 

Assistive Tools Kit

The Assistive Tools Kit includes accessible aids for daily living fabricated on 3D printers at the Makerplace. Items in this kit are for people of all ages and can be altered by size and color to give the user flexibility for the devices to be a fit for them. Learn more here.

Cognitive Kits

Kits designed to promote cognitive stimulation, self-expression and engagement for individuals with dementia. Kits contains puzzles and activities that can be used independently or with a partner; includes a brief guide for caregivers with tips and resources as well as information on the library's cognitive kits. Learn more here.