24/7 Hold Pickup Lockers


Picking up your requested items just got easier with the addition of a new and convenient pick-up location. The Arlington Heights Memorial Library’s 24/7 Hold Pickup Lockers provide access to library holds at any time of day, any day of the week.

The lockers were generously funded by Gallagher Insurance through a donation to the Arlington Heights Memorial Library Foundation.

Placing Holds

How do the lockers work? 

  1. When placing a hold on an item on the library’s website, choose “24/7 Hold Lockers” as the location for your item pick up. Choose “24/7 Hold Lockers – ADA" for an accessible locker pick-up experience. 
  2. When your item is ready, you will be notified via email to come pick up your item. 
  3. Pick up your item at the 24/7 Hold Pickup Lockers within three days of notification. You will need to scan your library card or input your library card number to pick up your item at the lockers. 
Picture of Lockers

Picking Up Items

How does picking up a locker hold work? 

  1. When you arrive at the locker, scan your library card or input your library card number using the keypad.
  2. The locker door with your item(s) will pop open.
  3. Collect your item(s), close the locker door and follow the prompt on the screen to take your receipt. The item(s) will be automatically checked out to your library card.

Where can I park?

Parking, including accessible spots, is available near the lockers. 

Who do I contact if I have an issue with a locker?

Visit the Circulation Desk or call 847-392-0100 during library open hours. After-hours librarians are offsite and can provide limited assistance via online chat at ahml.info.