Finances and Credit

Emergency Financial Resources

Managing Your Finances During Covid-19​ - Karen Chan gives excellent guidance in this recording of a recent library program.

Local Food Pantries:

Wheeling Township: 847-259-7730

Elk Grove Township: 847-437-0300

Northwest Compass: 847-392-2344

Journeys The Road Home: 847-963-9163

Palatine Township: 847-358-6700

Salvation Army: 847-981-9111

Catholic Charities: 847-376-2100

Lutheran Social Services: 847-635-4600

Harvest Bible Chapel: 847-398-7005

Cross and Crown: 847-394-0362

St. Edna’s: 847-398-3362

Willow Creek Care Center: 224-512-2600

School Food Distribution

District 25 Available to all District 25 families with children age 18 and younger.

District 59 Available to all District 59 families with children age 18 and younger.

District 21 Scroll down to find information about Grab and Go food pickup. Available to all District 21 families with children age 18 and younger.


Village of Arlington Heights COVID-19 Informational Update

This is an excellent source of information on many relevant topics. Check the Village Resources tab for information on financial assistance. If you need assistance, call 847-368-5000.

Village of Arlington Heights Financial Assistance

Asistencia Fiscal

Wheeling Township

Excellent source of information about Wheeling Township food pantry and services as well as information about paying utility bills, mortgages, and rent, general financial help, Social Security, and vehicle registration and driver's license renewal.


TANF Temporary Assistance For Needy Families

1-800-843-6154; (866) 324-5553; TTY/Nextalk or 711 TTY Relay

8  a.m.-5 p.m., Monday - Friday (except state holidays)

Economic Assistance, State of Illinois

Illinois Dept. of Financial and Professional Regulation (IDFPR) help for consumers struggling to make payments on debts due to COVID-19 and guidance for its regulated financial sectors

COVID-19 and Unemployment Benefits

800-244-5631; TTY: 866-488-4016

COVID-19 and Unemployment Benefit FAQ

Supplemental Nutrition Assistance Program – SNAP 1-800-843-6154; Nextalk 1-800-324-5553; 711 TTY Relay


Consumer Financial Protection Bureau (CFPB) - Mortgage and Housing Assistance During the Coronavirus National Emergency

Fannie Mae COVID-19 Response

Fannie Mae - Know Your Options - for Homeowners and Renters

Fannie Mae - Help For Renters

Freddie Mac COVID-19 Response

Extending Help to Homeowners Impacted by COVID-19

Social Security Administration COVID-19 Response

1-800-722-1213; TTY 1-800-325-0778

Limited local service phone: 866-931-8350

Text of the CARES Act, or Coronavirus Aid, Relief, and Economic Security Act

Signed into law on March 27, 2020

Library Financial Databases

The library subscribes to several databases that can provide you with a lot of financial information. All of the databases below have an education component that can be used to teach yourself, teens, and young adults about equity markets, investing, or financial literacy.

To access these databases, go to and choose the first letter of the database name and click on the name of the database on the list.


  • check current stock prices, company financials, and look up mutual fund and ETF information.
  • Markets page for market analysis, earnings reports, and news.
  • Articles & Videos – up to date articles on the financial situation and outlook
  • Help & Education – Investment Classroom to learn more about stocks, bonds, funds, and portfolios, as well as a glossary of investment terms.            

Value Line

  • Daily Updates
  • Current stock prices and company financials
  • Commentaries and analysis
  • Investment education

Weiss Ratings

  • Special Training Video: A Beginner’s Guide to Investing
  • Stock, mutual fund, and exchange traded fund information
  • Consumer guides ebooks
  • Financial Literacy Basics ebooks
  • Articles
  • Medigap information
  • Strength ratings for banks, credit unions, and insurance companies

Financial Protection

Protecting Your Finances During the Coronavirus Pandemic 

  • Financial resources and articles for consumers from the Consumer Financial Protection Bureau. Topics include but are not limited to mortgage relief, information for servicemembers and veterans, avoiding scams, and the latest on student loans.

Coronavirus and Fraud (DOJ)

If you think you are a victim of a scam or attempted fraud involving COVID-19, you can report it without leaving your home in a number of ways:

  • Contact the National Center for Disaster Fraud Hotline at 866-720-5721 or via email at
  • Report it to the FBI at
  • If it’s a cyber scam, submit your complaint through

Beware Fraudulent Coronavirus Tests, Vaccines and Treatments (FDA)

If you have a question about a treatment or test for COVID-19, contact your health provider or pharmacist. The FDA’s Division of Drug Information (DDI) will answer almost any drug question. DDI pharmacists are available by email,, and by phone, 1-855-543-DRUG (3784) and 301-796-3400.

Coronavirus Scams Tips from the Federal Trade Commission

877-IDTHEFT (877-438-4338); 877-FTC-HELP (877-382-4357).

Smart About Money

  • Online financial literacy courses and articles, including Life Events and Transitions Plan.