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Format: Audiobook CD, eAudiobook
Available: Available
Available
Audiobook CD
eAudiobook
Showing Results 1 - 15 of 50
Available
eAudiobook
7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
(2014)
By:
McKain, Scott
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Available
eAudiobook
Competing against luck : the story of innovation and customer choice
(2016)
By:
Christensen, Clayton M., 1952-2020
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Available
eAudiobook
The innovators solution : creating and sustaining successful growth
(2004)
By:
Christensen, Clayton M., 1952-2020
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Available
eAudiobook
The innovator's dilemma : when new technologies cause great firms to fail
(2001)
By:
Christensen, Clayton M., 1952-2020
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eAudiobook
Uncommon service : how to win by putting customers at the core of your business
(2020)
By:
Frei, Frances
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eAudiobook
Above the line : how to create a company culture that engages employees, delights customers and delivers results
(2021)
By:
Henderson, Michael, 1963-
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eAudiobook
Zingerman's guide to giving great service
(2005)
By:
Weinzweig, Ari
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eAudiobook
Zombie loyalists using great service to create rabid fans
(2015)
By:
Shankman, Peter
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eAudiobook
The intention economy when customers take charge
(2012)
By:
Searls, Doc
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eAudiobook
A complaint is a gift : how to learn from critical feedback and recover customer loyalty
(2022)
By:
Barlow, Janelle, 1943-
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eAudiobook
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
(2022)
By:
Evenson, Renee, 1951-
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eAudiobook
What customers hate : drive fast and scalable growth by eliminating the things that drive away business
(2022)
By:
Webb, Nicholas J., 1958-
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eAudiobook
What great service leaders know and do creating breakthroughs in service firms
(2015)
By:
Heskett, James L
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eAudiobook
The simple truths of service inspired by Johnny the bagger
(2013)
By:
Blanchard, Kenneth H.
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eAudiobook
Customer love great stories about great service
(2014)
By:
Anderson, Mac
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