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Format: eBook
eBook
Showing Results 1 - 15 of 174
Available
eBook
Service encounters in tourism, events and hospitality : staffperspectives
(2020)
By:
Firth, Miriam
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Available
eBook
Customer Experience 3.0 : High-Profit Strategies in the Age of Techno Service
(2014)
By:
Goodman, John A
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Available
eBook
Powerful Phrases for Effective Customer Service : Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
(2012)
By:
Evenson, Renee, 1951-
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Available
eBook
Service Mindset : 6 mindsets to lead a high-performing service team
(2022)
By:
Scammell, Jaquie
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eBook
Woo, wow, and win : service design, strategy, and the art of customer delight
(2016)
By:
Stewart, Thomas A., 1948-
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eBook
The Power of Service: Service Through The Eyes Of Customers
(2014)
By:
Karp, Joy E
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eBook
Positively outrageous service : how to delight and astound your customers and win them for life
(2016)
By:
Gross, T. Scott
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eBook
Make me feel special! : the art of customer service
(2022)
By:
Hooey, Bob
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eBook
F-Notes : Facilitation for Quality
(2020)
By:
Owens, Tracy
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eBook
Emotional value creating strong bonds with your customers
(2000)
By:
Barlow, Janelle, 1943-
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eBook
Designing service processes to unlock value
(2020)
By:
Field, Joy M.
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eBook
Extra Mile : 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult C
(2015)
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eBook
Uncommon service : how to win by putting customers at the core of your business
(2012)
By:
Frei, Frances
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eBook
Ignore your customers (and they'll go away) : the simple playbook for delivering the ultimate customer service experience
(2020)
By:
Solomon, Micah
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eBook
What Customers Hate : Drive Fast and Scalable Growth by Eliminating the Things That Drive Away Business
(2022)
By:
Webb, Nicholas
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