Introduction to English for waiters -- Restaurant areas and staff roles -- Taking orders -- Describing the menu and specials -- Drinks and bar service -- Serving food and drinks -- Customer requests and complaints -- The bill and payment -- Restaurant equipment and utensils -- Hygiene and safety in the restaurant -- Team communication and kitchen English -- Cultural sensitivity and customer interaction -- Review and final test

"English for waiters is a practical, step-by-step guide created especially for Spanish-speaking restaurant professionals who want to communicate clearly and politely with English-speaking customers"--Page 4 of cover