The five secrets behind every hiring decision -- The foundations of career success -- Understand what you're selling and what your customers are buying -- How to ace the telephone interview -- Dress for job interview success -- Body language -- The curtain rises on the job interview -- Why interviewers do the things they do -- How to knock 'em dead : great answers to tough interview questions -- Questions of manageability and teamwork -- How to handle stress and illegal questions -- Welcome to the real world -- Strange venues for job interviews -- The graceful exit -- How to ace the psychological tests -- Out of sight can mean out of mind -- Negotiating the job offer