Preface, tenth anniversary edition -- Preface -- Acknowledgments -- The power of emotional intelligence -- Primal leadership -- Resonant leadership -- The neuroanatomy of leadership -- The leadership repertoire -- The dissonant styles -- Making leaders -- Becoming a resonant leader -- The motivation to change -- Metamorphosis -- Building emotionally intelligent organizations -- The emotional reality of teams -- Reality and the ideal vision -- Creating sustainable change -- Appendix A: EI versus IQ -- Appendix B: emotional intelligence -- Notes -- Index

This is the book that established "emotional intelligence" in the business lexicon--and made it a necessary skill for leaders. Managers and professionals across the globe have embraced Primal Leadership, affirming the importance of emotionally intelligent leadership. Its influence has also reached well beyond the business world: the book and its ideas are now used routinely in universities, business and medical schools, and professional training programs, and by a growing legion of professional coaches. This refreshed edition, with a new preface by the authors, vividly illustrates the power--and the necessity--of leadership that is self-aware, empathic, motivating, and collaborative in a world that is ever more economically volatile and technologically complex. It is even timelier now than when it was originally published. From bestselling authors Daniel Goleman, Richard Boyatzis, and Annie McKee, this groundbreaking book remains a must-read for anyone who leads or aspires to lead