Win the Heart : How to Create a Culture of Full Engagement
(2019)

Nonfiction

eAudiobook

Provider: hoopla

Details

PUBLISHED
[United States] : Ascent Audio, 2019
Made available through hoopla
EDITION
Unabridged
DESCRIPTION

1 online resource (1 audio file (2hr., 41 min.)) : digital

ISBN/ISSN
9781663743374 MWT17384803, 1663743371 17384803
LANGUAGE
English
NOTES

Read by Joe Bronzi

Employee engagement is shockingly low-but it's not an employee problem; it's a leadership problem. Bestselling author Mark Miller says it's up to leaders to create a workplace where their employees truly want to be-and he reveals four keys to doing it. According to Gallup's 2017 report, only 33% of workers are engaged at work--and the numbers have been low for years. Leaders have tried and failed to address this critical problem. Based on Mark Miller's research, this book both simplifies and operationalizes the necessary behaviors to reverse this troubling trend. The missing link is realizing that the pandemic of low engagement is not a problem with the workers, it is a problem with the leaders. In this charming fable, Blake, a young CEO, is convinced something is not quite right in his organization. Sales, profits, and customer satisfaction are barely improving, the competition is gaining on them and no one appears to care. And when he's honest with himself, he's lost his fire as well. He just can't put his finger on the problem. Blake seeks out his old friend and first mentor, Debbie Bruster. She sends Blake on a journey to discover the key to engaging leadership. By the end of his journey, Blake has discovered a powerful philosophy to guide his decisions in the future, and four drivers of engagement to implement today

Mode of access: World Wide Web

Additional Credits