Consumer experiences and emotion management
(2020)

Nonfiction

eAudiobook

Provider: hoopla

Details

PUBLISHED
[United States] : Gildan Media, 2020
Made available through hoopla
EDITION
Unabridged
DESCRIPTION

1 online resource (1 audio file (4hr., 41 min.)) : digital

ISBN/ISSN
9781469070391 (sound recording : hoopla Audio Book) MWT13463660, 1469070391 (sound recording : hoopla Audio Book) 13463660
LANGUAGE
English
NOTES

Read by Adam Lofbomm

Emotions can organize cognitive processes or disorganize them, be active or passive, lead to adaptation or maladaptation. Consumers may be conscious of their emotions or may be motivated by unconscious emotions. The emotions in combined form with different intensities have an adaptive significance in consumers' life. Further, the challenges that marketers and researchers face in today's global markets are to understand the expression of the emotions or consumer emotional experience. The purpose of this book is to emphasize the value of emotions and explore mental behavioral and emotional dimensions that affect consumers of all age groups, societies, and cultures. This book is an excellent reference for students, executives, marketers, researchers, and trainers. It includes the different elements of emotion, evidence of how emotions govern and organize consumer life, and emotion and individual functioning, including psychological disorders and well being

Mode of access: World Wide Web

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