Details
PUBLISHED
[United States] : Tantor Media, Inc. : Made available through hoopla, 2011
EDITION
Unabridged
DESCRIPTION
1 online resource (1 audio file (8hr., 30 min.)) : digital
ISBN/ISSN
9781452624129 (sound recording : hoopla Audio Book) MWT11186101, 1452624127 (sound recording : hoopla Audio Book) 11186101
LANGUAGE
English
NOTES
Read by Peter Berkrot
Donald A. Norman provides a fascinating introduction to smart design, the new competitive frontier in business, and reveals how and why some products satisfy customers while others frustrate them
Mode of access: World Wide Web