Great on the job : what to say, how to say it : the secrets of getting ahead
(2011)
By:
Glickman, Jodi
Nonfiction
Book
Call Numbers:
650.1/GLICKMAN,J
Availability
Details
PUBLISHED
New York, N.Y. : St. Martin's Griffin, 2011
EDITION
First edition
DESCRIPTION
xxix, 272 pages ; 24 cm
ISBN/ISSN
9780312641467, 031264146X, 031264146X :
LANGUAGE
English
NOTES
Includes index
The basics -- Master the hello & goodbye -- The foolproof download -- Be strategically proactive -- Move up the learning curve -- Manage expectations -- Ask for help -- Ask for feedback -- Stay out of trouble -- Answer questions (you don't know the answers to) -- Raise a red flag -- Manage a crisis -- Sell yourself -- Your personal elevator pitch -- Cheat sheet -- Tear out cheat sheet -- Acknowledgements