Includes index

Introduction -- Everyday Life: Winning with words -- Written word -- Thank you -- On the job -- Hi! how are you? -- Techno-manners -- Online etiquette -- At home: Family zone -- Challenge of change -- Mealtime manners matter -- Talk, talk, talk -- At school: Good morning, Mrs. Jones -- Beyond the classroom -- Getting there and home again -- Eating on the run -- At play: Party-time! -- Ideas for five fun parties -- Having friends over -- We've got tickets -- Good sports -- Out and about: Good manners make good neighbors -- Mall manners? -- Having fun in public places -- Dealing with differences -- Visiting in the hospital -- Quiet, please -- Kneel, stand, or sit? -- Cell phones in public places -- On the go: Away from home -- Planes, trains, and automobiles -- You're there! -- Eating out - From fast food to fine dining -- Camp Havagreatime -- Subways, buses, taxis -- Other special occasions -- Weddings -- When someone dies -- Coming of age celebrations