Customer Delight: Strategic Insights for Market Leaders
(2012)
Nonfiction
eBook
Details
PUBLISHED
[United States] : BookBaby : Made available through hoopla, 2012
DESCRIPTION
1 online resource
ISBN/ISSN
9780985585914 (electronic bk.) MWT11731928, 0985585919 (electronic bk.) 11731928
LANGUAGE
English
NOTES
People have commented that Customer Delight sounds like a tasty treat, and indeed this book hits a sweet spot when it comes to business literature. Great care has been taken to ensure this book is engaging, informative and useful to those who run companies. Customer Delight yields gems of insight into the psychology of business success as well as practical advice on business strategy. It is a must-have for every market leader in an age of increasing competition and elevated customer expectations
Mode of access: World Wide Web