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Effective Communication Skills (2011)
(Audiobook CD)

Call Number CD/302.2/KEHOE,D

(0 holds on 1 copy)
LocationCall NumberItem Status
Published: Chantilly, VA : The Teaching Company, [2011]
Series: Great courses (Compact disc)
Description:  12 audio discs (720 min.) : digital ; 4 3/4 in. + 1 course guidebook (vi, 80 pages : illustrations ; 19 cm.)
ISBN/ISSN: 9781598037302, 1598037307,
Language:  English

Compact discs

In two containers (19 cm.)

Teaching Co.: IC9331A-01, IC9331A-02, PB9331A (guidebook)

Dalton Kehoe, York University, lecturer

Professor Kehoe explores how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness

Disc 1. The magic of everyday communication ; The complex layers of face-to-face talk -- Disc 2. The social context that shapes our talk ; The operations of the cognitive unconscious -- Disc 3. The conscious mind in perception ; The conscious mind in using language -- Disc 4. The conscious mind and emotion ; The development of our sense of self -- Disc 5. Self, attachment, and self-esteem ; Protecting the self in face-to-face talk -- Disc 6. Conscious self-talk and self-management ; Challenges to effective communication -- Disc 7. Talking to connect and build relationships ; Differences, disagreement, and control talk -- Disc 8. Commands, accusations, and blame ; Healing relationships with dialogue talk -- Disc 9. Focus on the other, the heart of the dialog ; Assertive dialogue to manage disagreement -- Disc 10. Compassionate confrontation ; Communication, gender and culture -- Disc 11. Talking our way to lasting relationships ; Leadership, appreciation, and productivity -- Disc 12. Dialogue and appreciation, engaged employees ; Dialogue, ethical choices behind our talk

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