07/19/2022
Replaces 01/01/2021
Replaces 01/01/2021
| I. |
USE OF MATERIALS
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| A. |
Types of Library Cards
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| 1. |
Resident Cards
Full-service resident library cards are issued without charge to persons who are age 18 or older and reside within the incorporated boundaries of the Village of Arlington Heights.
To verify residence, current government-issued photo identification with the resident’s home address must be shown.
The cardholder listed on the account is responsible for any library item charges that accrue on the account.
A minor (under the age of 18) who resides within the incorporated boundaries of the Village of Arlington Heights may have a card at any age; however, the signature of a parent/guardian on the children’s library card application form is required.
By signing the form, the parent/guardian becomes responsible for any library item charges that accrue on the account. The parent/guardian agrees to also assume responsibility for informing the child about the library items and services that they wish the child to use or any limitations on use.
A one-time interim loan of four items, one of which can be non-print, will be made prior to the library’s receiving a completed library card application and verification of home address.
In the case that custody provisions make a child's residency unclear, the parent/guardian should use their personal card to borrow items for the child.
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| a. |
A parent/guardian, using a form provided by the library, may limit a child who is under 12 years of age to borrowing library items from the Kids’ World Department. When a child reaches the age of 12, the limitation expires. A library card with this option is valid for three years or until the child reaches the age of 12, whichever is earlier. A parent/guardian may change this option on their child’s card at any time using a form provided by the library.
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| b. |
A parent/guardian, using a form provided by the library, may restrict a child who is under 17 years of age from borrowing M-rated video games and DVDs that are either: R-rated, NC-17 rated or designated unrated. A parent/guardian may change this option on their child’s card at any time using a form provided by the library.
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| 2. |
Non-resident Arlington Heights Taxpayer Cards
A library card valid for one year is issued to an Arlington Heights property owner who does not reside within the Village boundaries or to an owner/officer of a business owning taxable property within Arlington Heights. Proof of ownership in the form of a current property tax bill must be presented at the time of application and at subsequent renewals. One non-resident taxpayer card may be issued per parcel of taxable land owned. The non-resident taxpayer card may be used by the cardholder and family members residing at the same address or partners who jointly own the parcel of land.
The card offers the same service as a resident card, including reciprocal borrowing.
The cardholder listed on the account is responsible for any library item charges that accrue on the account.
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| 3. |
Non-resident Cards – Unserved Areas
A library card is issued for a fee to qualified non-residents and their family members residing at the same address. Non-resident cards are valid for six months or one year, based on the fee paid. The card offers the same service as a resident card, including reciprocal borrowing.
The cardholder listed on the account, or the parent/guardian if the cardholder is a minor (under the age of 18), is responsible for any library item charges that accrue on the account.
To qualify, the individual's principal residence must lie in an unserved area within the boundaries of Township High School District 214, and the Arlington Heights Memorial Library must be the closest public library that issues non-resident cards.
The availability of this non-resident card and the method for calculating the fee are reviewed annually in June by the Board of Library Trustees and are subject to change.
A library card is issued without fee to a non-resident in an unincorporated area in Illinois who is under the age of 18. Cards are valid for one year and offer the same service as a resident card, including reciprocal borrowing
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Non-resident Cards – Dual Service
A library card for use only at the Arlington Heights Memorial Library, is issued for a fee to non-residents and their family members residing at the same address who present their current, full-service library card from their home library. Non-resident cards are valid for six months or one year, based on the fee paid. This card offers the same services as a resident card, but does not include reciprocal borrowing.
The cardholder listed on the account, or the parent/guardian if the cardholder is a minor (under the age of 18), is responsible for any library item charges that accrue on the account.
The availability of this non-resident card and the method for calculating the fee are reviewed annually in June by the Board of Library Trustees and are subject to change.
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| Special Use Cards | |||||
| a. |
Staff Local Use Cards
A staff library card for use only at the Arlington Heights Memorial Library is issued as an employee benefit to staff members of the Arlington Heights Memorial Library who reside outside the incorporated boundaries of the Village of Arlington Heights. The card is valid for the duration of Arlington Heights Memorial Library employment.
The benefit is also extended to the active status, non-resident Arlington Heights Memorial Library volunteers who are formally enrolled in the library’s volunteer program, the Friends of the Library Board and the Arlington Heights Memorial Library Foundation. The volunteer card is valid for one year.
This card may not be used by any other individual, and benefits do not apply to other family members.
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| b. |
Employee Lifetime Resident Cards
Employees who retire under the IMRF retirement provisions and have worked at the library for no fewer than five years are eligible to receive as a benefit a lifetime Arlington Heights Memorial Library resident card, in lieu of a one-time $500 gift. An employee lifetime resident card offers the same services as a resident card, but does not include reciprocal borrowing.
The cardholder listed on the account is responsible for any library item charges that accrue on the account.
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| c. |
Business Library Card Accounts
A business library card account valid for one year for use at all Arlington Heights Memorial Library locations is available to businesses that operate within the incorporated boundaries of the Village of Arlington Heights. The account is established in the name of the business. As many as three employees may be authorized by the business’s management to use the account.
The names of authorized card users must be submitted by the business’s management when registering for the card, at each renewal or when changes in authorized users occur. The account may be used only by employees of the business who are designated on the account.
To support those non-profit organizations that serve the community, administrative offices of schools, churches, social service agencies, and government bodies located within the incorporated boundaries of the Village of Arlington Heights are eligible for business card accounts. These organizations must follow the same procedures as businesses qualifying for an account.
The business or non-profit organization is responsible for any library item charges that accrue on the account.
Individual teachers are not eligible for this account but may use the School Services program for library items if their school qualifies for service or apply for an Educator use card if their organization is part of an active intergovernmental agreement with Arlington Heights Memorial Library.
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| d. |
School Services Accounts
Schools eligible for outreach services, defined in AHML policy 6.001 may borrow items through the library’s school services program. The account is established in the name of the school. Items must be requested through the school's staff representative.
A participating school is responsible for any library item charges that accrue on the account.
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| e. |
Temporary Library Cards
A temporary library card for use only at the Arlington Heights Memorial Library is issued to an individual who verifies temporary residence within the incorporated boundaries of the Village of Arlington Heights. Temporary residence must be for a period of at least 30 days and be verified by presenting one of the following items:
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| i. |
A rental receipt or lease
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| ii. |
A letter verifying length of stay signed by the hotel manager or rental property owner
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| iii. | A letter from an employer or medical professional verifying length of temporary stay. | ||||
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The library card is issued for the length of the stay.
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| f. |
Veteran and Armed Forces Cards
Residents within the incorporated boundaries of the Village of Arlington Heights, who are former or current members of the United States Armed Forces, are eligible for a Veteran and Armed Forces library card. This card adheres to the benefits and limitations of the aforementioned cards, with the following added benefits applicable only at the Arlington Heights Memorial Library and the library's branches.
This card will allow the cardholder to print up to the cost equivalent of 100 black and white letter pages total per week for no charge.
The cardholder listed on the account is responsible for any library item charges that accrue on the account besides charges listed above.
To qualify, eligible residents must present either their driver's license with 'Veteran' designation, officially recognized veteran or military identification cards, or official DD214 form when requesting the card or a change to a current library card account.
This card may not be used by any other individual, and benefits do not apply to family members.
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| B. |
Renewal of Library cards
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| 1. |
Arlington Heights Residents Library cards will automatically be renewed while a customer resides within the incorporated boundaries of the Village of Arlington Heights. All overdue items must be returned and all outstanding charges must be paid before the card will be renewed. If a library card fails to renew automatically, a current government-issued photo identification with the resident's home address must be shown. If the address on the identification is not current, one of the following items must also be shown; a property tax bill; a current title/lease/renter's agreement; a current utility bill; or mail postmarked within the past two weeks to the resident's home address. All overdue items must be returned and all outstanding charges must be paid before the card will be renewed. |
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| 2. |
Other Users and Non-Residents Library cards can be renewed at all library locations. A valid government-issued photo identification with current address must be shown. If the address on the identification is not current, one of the following items must be shown: a property tax bill; a current title/lease/renter's agreement; a current utility bill; or mail postmarked within the last two weeks to the applicant's home address. All overdue items must be returned and all outstanding charges must be paid before the card will be renewed. |
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| C. |
Liability for Unauthorized Use of Library Card
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| 1. |
A cardholder (including the parent/guardian of a minor cardholder) is liable for all items checked out on the card.
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| 2. |
If a cardholder reports to the library a lost, missing or stolen card within 48 hours of discovery, the cardholder is liable for no more than $50.00 in library item charges that accrue on the account due to the unauthorized use of the library card.
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| 3. |
A cardholder is not liable for items checked out after reporting to the library the lost, missing or stolen card.
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| D. |
Suspension of Library Card Borrowing Privileges
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| 1. |
Library borrowing privileges are suspended when an item is 14 days overdue, an item on the account is billed or $10.00 in fees accrue on the account. Privileges are reinstated when the account is paid below the $10.00 threshold and billed or overdue materials are returned.
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| 2. |
In special circumstances, staff members may allow a one-time interim loan to customers whose borrowing privileges have been suspended.
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| E. |
Replacement of Library Card
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| 1. |
A customer’s lost library card is replaced once per calendar year without charge. Additional replacements of the card during the same calendar year will cost $1.00 per occurrence.
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| 2. |
There is no charge for replacement of a worn/damaged library card.
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| F. |
Reciprocal Borrowing Cards
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| 1. |
The Arlington Heights Memorial Library honors all current Illinois public library cards. Before standard reciprocal borrowing privileges are extended, a first-time reciprocal borrower must be registered in the library’s customer database by showing their Illinois public library card and verifying their current address by showing a government-issued photo identification with the reciprocal borrower’s home address.
If the address on the identification is not current, one of the following items must also be shown: a property tax bill; a current title/lease/renter’s agreement; a current utility bill; or mail postmarked within the past two weeks to the individual’s home address.
Reciprocal borrower registration is valid for three years.
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| 2. |
In special circumstances, staff members may allow a first-time reciprocal borrower with a public library card who is unable to verify their current address a one-time interim loan of three items. Further borrowing privileges are suspended until the reciprocal borrower’s home address is verified.
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| 3. |
Reciprocal borrowers are subject to all of the policies and procedures pertaining to Arlington Heights Memorial Library cardholders, with the exception of the following limitations specified in the Arlington Heights Memorial Library Policy 5.003:
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| a. |
A registered reciprocal borrower may possess as many as 20 items from the library's collection at a time.
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| b. |
A registered reciprocal borrower may not check out library items from developing collections.
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| c. |
A registered reciprocal borrower may not submit hold, interlibrary loan or LINKin requests.
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