Effective communication skills
(2011)

Nonfiction

Audiobook CD

Call Numbers:
CD/302.2/KEHOE,D

Availability

Locations Call Number Status
Audiobooks CD/302.2/KEHOE,D Available

Details

PUBLISHED
Chantilly, VA : The Teaching Company, [2011]
DESCRIPTION

12 audio discs (720 min.) : digital ; 4 3/4 in. + 1 course guidebook (vi, 80 pages : illustrations ; 19 cm.)

ISBN/ISSN
9781598037302 IC9331A-01, 1598037307 IC9331A-02
LANGUAGE
English
NOTES

Compact discs

Disc 1. The magic of everyday communication ; The complex layers of face-to-face talk -- Disc 2. The social context that shapes our talk ; The operations of the cognitive unconscious -- Disc 3. The conscious mind in perception ; The conscious mind in using language -- Disc 4. The conscious mind and emotion ; The development of our sense of self -- Disc 5. Self, attachment, and self-esteem ; Protecting the self in face-to-face talk -- Disc 6. Conscious self-talk and self-management ; Challenges to effective communication -- Disc 7. Talking to connect and build relationships ; Differences, disagreement, and control talk -- Disc 8. Commands, accusations, and blame ; Healing relationships with dialogue talk -- Disc 9. Focus on the other, the heart of the dialog ; Assertive dialogue to manage disagreement -- Disc 10. Compassionate confrontation ; Communication, gender and culture -- Disc 11. Talking our way to lasting relationships ; Leadership, appreciation, and productivity -- Disc 12. Dialogue and appreciation, engaged employees ; Dialogue, ethical choices behind our talk

Professor Kehoe explores how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness

In two containers (19 cm.)

Teaching Co.: IC9331A-01, IC9331A-02, PB9331A (guidebook)

Unabridged

Dalton Kehoe, York University, lecturer