Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation
(2011)
By:
Bacal, Robert
Nonfiction
Book
Series:
Call Numbers:
658.812/BACAL,R
Availability
Details
PUBLISHED
New York : McGraw-Hill, [2011]
©2011
©2011
EDITION
Second edition
DESCRIPTION
xiv, 239 pages ; 21 cm
ISBN/ISSN
9780071745062 (alk. paper), 0071745068 (alk. paper), 9780071745062
LANGUAGE
English