Pratchett, Terry. Discworld series (New York, N.Y.)

Arch-swindler Moist Van Lipwig never believed his confidence crimes were hanging offenses-until he found himself with a noose tightly around his neck, dropping through a trapdoor, and falling into-a government job? By all rights, Moist should have met his maker. Instead, it's Lord Vetinari, supreme ruler of Ankh-Morpork, who promptly offers him a job as Postmaster. Since his only other option is a nonliving one, Moist accepts the position-and the hulking golem watchdog who comes along with it, just in case Moist was considering abandoning his responsibilities prematurely. Getting the moribund Postal Service up and running again, however, may be a near-impossible task, what with literally mountains of decades-old undelivered mail clogging every nook and cranny of the broken-down post office building; and with only a few creaky old postmen and one rather unstable, pin-obsessed youth available to deliver it. Worse still, Moist could swear the mail is talking to him