Business Services Blog

Posted by juliekittredge on 02/08/13 | Comments
Don't miss these programs that can provide valuable tools for your small business in February!
Business Bytes: Using QR Codes for Business
QR Codes short for Quick Response Codes are similar to barcodes and can be embedded with website addresses, phone numbers and other useful information. QR codes are scanned with a smart phone or tablet with a camera and can highlight coupons, specials, videos or other information for your business. Join us to learn how to use these codes.
Mon, 02/11/2013 - 7:00pm - 8:00pm        Register here
Tue, 02/12/2013 - 10:00am - 11:00am      Register here
SCORE: Taking Your Business Online
This Internet workshop is for business owners looking to venture out onto the web for the first time or who want a more effective web presence. Key concepts and concerns faced by business owners are addressed as well as the importance of social media.
Wed, 02/20/2013 - 7:00pm - 8:30pm      Register here
Cosponsored with SCORE (Counselors to America’s Small Business)
Facebook Pages for Beginners
Learn the basics of setting up a page for a business, organization, or hobby and growing your audience.
Tue, 02/26/2013 - 1:30pm - 3:00pm       Register here
A.H. cardholders only.

Check out the calendar for more business programs this month!

One-on-one appointments can be made if you need more personalized advice for your business. We can help your business get off the ground, set up your social media and social media management tools, pull business lists for your marketing efforts, and more. This is for any Arlington Heights business and all for free! Request an appointment or contact Business Services Librarian, Shannon Scanlan, or Business Services Advisor, Julie Kittredge, at

Posted by juliekittredge on 01/31/13 | Comments
Did you know AHML has a brand new Studio in Digital Services? There are many new resources for photography, videography, music and more. Check out all of the details here. You can make a two hour reservation to use these resources for free! Ideas on how you can use this new space for your business might include:
  • Photographing products
  • Getting a great headshot
  • Editing photos with professional software for etsy, ebay, or your website.
  • Creating a video for promoting your business
  • Creating, recording, and editing music
  • Scanning professional quality scans
  • Printing with our printers and color copier
  • Creating online tutorials using screen capture software
  • And more!
Classes are on-going, and one-on-one appointments can be made to help you utilize the resources in the new digital media lab.

Don’t forget to subscribe to our Business Center e-newsletter. It’s an important way to get the most up to date information right in your inbox regarding services that can help get your business started or grow!
Also, one-on-one appointments are always available to help navigate social media, Etsy, Pinterest, Hootsuite, and blogging or to get ideas for the next step for your business. Contact Business Services Librarian Shannon Scanlan at or Business Services Advisor Julie Kittredge at
Posted by on 01/28/13 | Comments
Twitter is an easy and fast way to reach thousands of potential customers or clients. Learn how businesses can enjoy the benefits of communicating in short, precise messages to share sales, coupons, hours of operation, specials, jobs and more by viewing the PowerPoint below.
To learn more about Twitter for Business, schedule an appointment with Shannon Scanlan the Business Services Librarian or Julie Kittredge the Business Services Advisor.
Posted by on 01/15/13 | Comments
Managing your business accounts on social media sites such as Twitter, Facebook and LinkedIn is easier than ever with free management tools. To learn more about the tools that will help you schedule your social media content, monitor your business message on social media and keep up with companies, people and topics please view the PowerPoint below. For additional assistance schedule a one-on-one appointment with Shannon Scanlan, the Business Services Librarian or Julie Kittredge the Business Services Advisor.
Posted by juliekittredge on 01/08/13 | Comments
Don't miss these programs that can provide valuable tools for your small business in January!

Business Bytes: Managing Social Media for Business
Managing your business accounts on social media sites such as Twitter and Facebook is easier than ever with free management tools. Learn about Hootsuite and other tools to make social media easier.

Mon, 01/14/2013 - 7:00pm - 8:00pm       Register here
Tue, 01/15/2013 - 10:00am - 11:00am     Register here
The Power of an eBay Store
Most of eBays top sellers use an eBay Store to maximize their sales and profits. eBay University Instructor Jack Waddick will talk about the latest tools and strategies of a successful eBay store and include real-time demos on

Wed, 01/23/2013 - 7:00pm - 8:30pm       Register here

Check out the calendar for more programs this month.
A New Face in Business Services

Business Services is growing! Our new Business Services Advisor, Julie Kittredge, is available to help you utilize the library's business resources. Julie is also a small business owner with a strong understanding of social media marketing and the unique needs of the small business owner. Please use her as a resource for one-on-one appointments for getting up to speed with social media for your business. She’s also available to assist you with business lists from the library databases and other research related to growing your business. Julie can be reached at 847.506.2630 or
Posted by on 12/18/12 | Comments
The Library's premium online research tools can help you research companies, analyze the competition, generate customer leads and conduct market research. To learn more about the business databases view the PowerPoint below or schedule a one-on-one appointment with Shannon Scanlan the Business Services Librarian or Julie Kittredge the Business Services Advisor.
Posted by on 12/10/12 | Comments
Yelp and Google Places are social networking tools to connect customers to your business. Users can locate businesses, share reviews and connect with other customers. Business owners can claim their business on Yelp and Google Places to manage their business information, connect with customers and view user statistics.
For more information on Yelp and Google Places for Business view the PowerPoint below or schedule a one-on-one appointment with Shannon Scanlan, the Business Services Librarian.
Posted by on 11/12/12 | Comments
The Saturday after Thanksgiving has become known as Small Business Saturday, an opportunity for shoppers to visit and shop at small businesses.
American Express founded Small Business Saturday in 2010 and in 2011 more than 100 million people shopped at small business on that day. Whether shopping or dining, customers help support local small businesses on what is regularly known as the biggest shopping weekend of the year.
The Small Business Saturday website has free tools for small businesses to use to promote the day and encourage customer participation. For more information for your small business visit the website at
Posted by on 10/30/12 | Comments
Does your business use iPads, tablets and smartphones to increase your productivity, reach customers or highlight products or services? A recent article in USA Today highlighted the growing use of apps for business. For more information on business mobility you can view the PowerPoint from the Apps for Business program on the Business Blog or check out one of the books below.
Posted by on 09/19/12 | Comments
There are a variety of excellent apps for the iPad that can assist your business with productivity, sales, mobile office options, customer and client networking and social media tools.
For more information on iPad apps for business view the PowerPoint below or schedule a one-on-one appointment with Shannon Scanlan the Business Services Librarian.
If your status is Confirmed Registration, your spot for the event is confirmed.

If registration for this event is full, you will be placed on a waiting list. Wait listed registrants are moved to the confirmed registration list (in the order of registration) when cancelations are received. You will receive an email notification if you are moved from the wait list to the confirmed registration list.

6.012 Patron-Generated Content

The Library offers various venues in which patrons can contribute content that is accessible to the public.  These include, but are not limited to, blogs, reviews, forums, and social tagging on the Library’s website and catalog.  Any instance in which a patron posts written or recorded content to any of the Library’s venues that are accessible to the public is considered “patron-generated content” and is subject to this policy.
By contributing patron-generated content, patrons grant the Library an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, distribute, reproduce and create derivative works based upon that content.
By submitting patron-generated content, patrons warrant they are the sole authors or that they have obtained all necessary permission associated with copyrights and trademarks to submit such content.
Patrons are liable for the opinions expressed and the accuracy of the information contained in the content they submit.  The Library assumes no responsibility for such content.
The Library reserves the right not to post submitted content or to remove patron-generated content for any reason, including but not limited to:
  • content that is profane, obscene, or pornographic;
  • content that is abusive, discriminatory or hateful on account of race, national origin, religion, age, gender, disability, or sexual orientation;
  • content that contains threats, personal attacks, or harassment;
  • content that contains solicitations or advertisements;
  • content that is invasive of another person’s privacy;
  • content that is unrelated to the discussion or venue in which it is posted;
  • content that is in violation of the Library’s Code of Conduct or any other Library policy