According to a recent PEW research study
, 48% of Americans have researched a product or service online and 24% have posted reviews or comments about the things they buy. If you're a business owner or manager, it's definitely worth spending a little bit of time learning how to monitor what people are saying about your business online.
Our latest "Business Bytes
" program focuses on review websites like Yelp.com and Angie's List. If you're interested in learning more, please take a look at the presentation slides below. Afterwards, schedule an appointment
with a librarian who will be able to explain the finer details of each website and help you get started!