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interlibrary loan |
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correcting discrepancies renewing/reserving items | loan periods & fines |
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Correcting Discrepancies In the course of circulating materials, the Library performs close to two million checkouts annually, and as a result, there are rare occasions when errors are made with regard to patrons' accounts. If you believe an error has occurred with regard to your account, please double-check your information to make sure it is accurate (check a second time around your home if you believe you have returned an item). Please bear in mind that there may be some delay before returned items are reflected in your online account. Items are not checked in while the Library is closed, and items returned at the end of the day or after hours are checked in when the Library opens the next day. If you believe there is an error on your account, please call the Checkout Desk at 847-506-2626, where a Clerk will help you with your concern. |
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