Two Ground-Breaking Services Retired

Two library services that began in the 1980s, Night Owl Reference Service and Library Cable Network, are being retired as of June 30.


Night Owl Reference Service

This service offered answers to questions from Arlington Heights residents after library hours via the phone. The service was discontinued due to a decreasing number of participating libraries and questions answered.


Night Owl paved the way for the next generation of reference service: the Ask Away online chat, which is available 24/7 to Arlington Heights residents. You can also ask a question at the Library by phoning 847-506-2634 and text-messaging.


Library Cable Network

Arlington Heights was a charter member of the Library Cable Network (LCN) Channel 24 which featured videos of programs taped at the Library and its three partnering libraries. In the current economy, the cable production studio could no longer generate enough income to keep the studio operating.

 “In the 1980’s, creating a cable TV studio for library programs was visionary,” remarked AHML Director Paula Moore. “Our library was a founding partner in this innovative service designed to make our residents aware of library services. But the times have changed with the arrival of web sites such as YouTube and the hundreds of cable channels now available. It was a business decision to retire the channel and direct our resources to other library services. The Board of Library Trustees and staff thank you for your viewership over the past twenty-six years. It’s been a long and gratifying run.
If your status is Confirmed Registration, your spot for the event is confirmed.

If registration for this event is full, you will be placed on a waiting list. Wait listed registrants are moved to the confirmed registration list (in the order of registration) when cancelations are received. You will receive an email notification if you are moved from the wait list to the confirmed registration list.

6.012 Patron-Generated Content

The Library offers various venues in which patrons can contribute content that is accessible to the public.  These include, but are not limited to, blogs, reviews, forums, and social tagging on the Library’s website and catalog.  Any instance in which a patron posts written or recorded content to any of the Library’s venues that are accessible to the public is considered “patron-generated content” and is subject to this policy.
By contributing patron-generated content, patrons grant the Library an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, distribute, reproduce and create derivative works based upon that content.
By submitting patron-generated content, patrons warrant they are the sole authors or that they have obtained all necessary permission associated with copyrights and trademarks to submit such content.
Patrons are liable for the opinions expressed and the accuracy of the information contained in the content they submit.  The Library assumes no responsibility for such content.
The Library reserves the right not to post submitted content or to remove patron-generated content for any reason, including but not limited to:
  • content that is profane, obscene, or pornographic;
  • content that is abusive, discriminatory or hateful on account of race, national origin, religion, age, gender, disability, or sexual orientation;
  • content that contains threats, personal attacks, or harassment;
  • content that contains solicitations or advertisements;
  • content that is invasive of another person’s privacy;
  • content that is unrelated to the discussion or venue in which it is posted;
  • content that is in violation of the Library’s Code of Conduct or any other Library policy