Can't Log In?


Did you create a new account yet?
 
 
Did you forget your username or password?
 
 
Did you recently replace your library card?
 
 
Still can't log in?
  • As of January 2012, a new username and password is required for reviewing checked out items, renewals, holds, and more.  

  • A new account is also required for using research databases. (AHML cardholders only.)
     
  • Set up a new account by completing the new account form.
 
  • If you supplied an email when you created your account, check your registration email to retrieve your username. If you did not supply an email, call 847-392-0100 for assistance.
     
  • If you forgot your password, visit our password reset page and answer the questions to receive a one-time login link to reset your password.
 
  • Your new card number needs to be linked to your existing online account.
     
  • Log in to your account, click on your old library card number, type your new card number into the "Library Card Number" field, and click "Save" to make the change permanent.
     
  • Note: If you used your old card number as the answer to your secret question, please update that in your account settings.
 
  • Your username is not case-sensitive, but your password is case-sensitive.
     
  • Do not enter additional spaces and dashes unless you used them when creating your username and password.
     
  • If you still can't log in, call 847-392-0100 for assistance.