AHML Named “5-Star Library”

Arlington Heights Memorial Library is given the highest rating – 5 Stars – in a national ranking called “America’s Star Libraries” released by the Library Journal Index of Public Library Service. Only 1.1% of public libraries in the nation were given this distinctive 5-star rating. The top libraries in each category—grouped by operating expenditures—get five-, four-, and three-star ratings. The ratings were determined by four reliable statistics that libraries provide to their states to illustrate how each library is used in these service areas: • How many times a year did the average person take out a book, audiobook, DVD or other item from the library? • How many times did they come to the library? • How many times did they attend a program? • How often did they use a public-access computer? “America’s Star Libraries index is based on the only kind of performance that matters: what services a library delivers to its users,” says Paula Moore, library director of AHML, where she has worked since 1991. “We are very proud to be the only single-facilty library in Illinois to receive the prestigious 5-star rating,” Moore adds. “It’s a tribute to the longstanding commitment of the library board, our outstanding staff, and the residents who value and visit the library. The people of Arlington Heights love their library and have made it the community treasure it is. This rating affirms our passion for providing unparalled customer service and adding value to the lives of our residents.” Other Illinois public libraries also named as 5-star libraries were the Schaumburg Township and Naperville District Libraries, which serve larger populations with their branch library systems. Receving a 4-star rating was Skokie Public Library, and receiving a 3-star rating were the Barrington District and Des Plaines Public Libraries. See the index of all 7,115 national libraries rated. To visit the What's Up at the Library blog homepage, click here.
 
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6.012 Patron-Generated Content

04/27/2011
The Library offers various venues in which patrons can contribute content that is accessible to the public.  These include, but are not limited to, blogs, reviews, forums, and social tagging on the Library’s website and catalog.  Any instance in which a patron posts written or recorded content to any of the Library’s venues that are accessible to the public is considered “patron-generated content” and is subject to this policy.
 
By contributing patron-generated content, patrons grant the Library an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, distribute, reproduce and create derivative works based upon that content.
 
By submitting patron-generated content, patrons warrant they are the sole authors or that they have obtained all necessary permission associated with copyrights and trademarks to submit such content.
 
Patrons are liable for the opinions expressed and the accuracy of the information contained in the content they submit.  The Library assumes no responsibility for such content.
 
The Library reserves the right not to post submitted content or to remove patron-generated content for any reason, including but not limited to:
 
  • content that is profane, obscene, or pornographic;
 
  • content that is abusive, discriminatory or hateful on account of race, national origin, religion, age, gender, disability, or sexual orientation;
 
  • content that contains threats, personal attacks, or harassment;
 
  • content that contains solicitations or advertisements;
 
  • content that is invasive of another person’s privacy;
 
  • content that is unrelated to the discussion or venue in which it is posted;
 
  • content that is in violation of the Library’s Code of Conduct or any other Library policy