Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
(2012)
By:
Kaufman, Ron
Nonfiction
eBook
Details
PUBLISHED
[United States]: Evolve Publishing , 2012
Made available through hoopla
Made available through hoopla
DESCRIPTION
1 online resource
ISBN/ISSN
9780984762590 (electronic bk.) MWT11901615, 0984762590 (electronic bk.) 11901615
LANGUAGE
English
NOTES
A breakthrough book that will surprise, delight, and uplift you, your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation
Mode of access: World Wide Web