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As our world becomes increasingly interconnected, people need to develop better diversity skills. It's up to you to provide your people the essential training to effectively understand and communicate with other cultures. The top-selling training program, the Cross Cultural Understanding video investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette and more. Cross-Cultural Understanding is expertly designed for intercultural communication training, and questions and role play exercises are included for a complete training package. Learning Points With this expert training program, you'll get the answers to these essential issues and many more: "¢ How to recognize and respect differences in values "¢ How to work effectively with different views of leadership and teamwork "¢ How to deal with different attitudes toward time and deadlines - and how to keep things moving forward "¢ How to communicate effectively with other cultures "¢ How to respect different beliefs and viewpoints "¢ How to show respect with proper etiquette "Highly recommended! De-mystifies the complex topic of culture, and allows our teams to leverage differences and work effectively together." Lynn Spiotti, Eastman Kodak

In Process Record

Originally produced by Big World Media in 1999

Mode of access: World Wide Web

In English