Service impact!
(2014, original release: 2009)
Nonfiction
eVideo
Details
DESCRIPTION
1 online resource (5 video files, 18 min.) : digital, .flv file, sound
ISBN/ISSN
1108744
LANGUAGE
English
NOTES
Title from title frames
The Service impact! collection includes titles such as Angry customer, Dimensions of service, and Credibility through honesty, which aim to impact consumer relationships through great service
Originally produced by Big World Media in 2009
Mode of access: World Wide Web