The waiter & waitress and waitstaff training handbook: a complete guide to the proper steps in service for food & beverage employees
(2016)
By:
Arduser, Lora
Nonfiction
eBook
Details
PUBLISHED
[United States] : Atlantic Publishing Group : Made available through hoopla, 2016
DESCRIPTION
1 online resource
ISBN/ISSN
9781620230725 (electronic bk.) MWT11804797, 1620230720 (electronic bk.) 11804797
LANGUAGE
English
NOTES
Numerous industry surveys show that wait-staff service is often the primary factor in a customer's decision to return to the restaurant or go to a competitor instead. This newly revised and updated training handbook was designed for all food service serving staff members. It covers every aspect of restaurant customer service from hosts and head waiters to waitresses and wine stewards
Mode of access: World Wide Web