Availability
Details
PUBLISHED
Hoboken, NJ : John Wiley & Sons, Inc., [2016]
©2016
©2016
EDITION
Sixth edition
DESCRIPTION
xv, 436 pages : illustrations ; 24 cm
ISBN/ISSN
1119239311, 9781119239314, 9781119239314, 1119239311 :
LANGUAGE
English
SERIES
NOTES
Previous edition: 2014, by Liz Kao and Matt Kaufman
Introducing Salesforce -- Undertanding Salesforce features -- Closing more deals with Sales Cloud -- Providing support with Service Cloud -- Generating demand with Marketing Cloud -- Mastering basic Salesforce administration -- Measuring overall business performance -- The part of tens
More than 150,000 businesses worldwide successfully manage their sales, marketing, and customer service and support functions with Salesforce.com
Includes index