New York : Free Press, c2012
1st Free Press hardcover edDescription:
258 p. ; 24 cm ISBN/ISSN:
9781451649994, 1451649991, Language:
A crisis manager explains how to overcome a personal crisis, whether a relationship crisis or business disaster, by recognizing one's worst qualities and dealing with them appropriately
Ego -- Denial -- Fear -- Ambtion -- Accomodation -- Patience -- Indulgence -- Apologies
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