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Pre-commerce : How Companies And Customers Are Transforming Business Together (2011)

Call Number 658.812/PEARSON,B

(0 holds on 1 copy)
LocationCall NumberItem Status
Adult Nonfiction658.812/PEARSON,BAvailable
Published: San Francisco : Jossey-Bass, c2011
Description:  310 p. : ill. ; 24 cm
ISBN/ISSN: 9780470928448 (cloth), 0470928441 (cloth), 0470928441 :,
Language:  English

The rise of pre-commerce -- The evolution of pre-commerce -- The move from market research to customer insights -- Meet the new influencers -- The secrets to successful pre-commerce marketing -- Building ambassadors for your brands -- The tectonic plates of the pre-commerce world -- How idea generation works -- Customer support : the new revenue stream -- Politics and business : reshaping our beliefs -- Creating your intellectual network -- Antibodies, enablers, and heroes -- Conclusion : getting started

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