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55 Steps To Outrageous Service : ["outrageous Service" Principles To Better Serve Your Customers And Reap The Benefits Of Satisfied Customers, Satisfied Employees, Profitable Results] (2011)

Call Number 658.812/HATCHER,G

(0 holds on 1 copy)
LocationCall NumberItem Status
Adult Nonfiction658.812/HATCHER,GAvailable
Published: Little Rock, Ark. : Parkhurst Brothers, Inc., Publishers, Inc., 2011
Edition:  1st Parkhurst Brothers ed
Description:  188 p. : ill. ; 22 cm
ISBN/ISSN: 9781935166184, 1935166182, 1935166182 :,
Language:  English

Subtitle from cover

"This edition is published by arrangement with Tiger Books, publisher of the previous hardcover edition."--T.p. verso

Presents the customer service principles of the author, drawn from his life experiences and current work as the president of the Hatcher Agency, an insurance agency based in Little Rock, Arkansas

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