Published: Little Rock, Ark. : Parkhurst Brothers, Inc., Publishers, Inc., 2011 Edition: 1st Parkhurst Brothers ed Description: 188 p. : ill. ; 22 cm ISBN/ISSN: 9781935166184, 1935166182, 1935166182 :, Language: English
Subtitle from cover
"This edition is published by arrangement with Tiger Books, publisher of the previous hardcover edition."--T.p. verso
Presents the customer service principles of the author, drawn from his life experiences and current work as the president of the Hatcher Agency, an insurance agency based in Little Rock, Arkansas
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