Mastering communication at work : how to lead, manage, and influence
(2009)
By:
Becker, Ethan F
Nonfiction
Book
Call Numbers:
658.45/BECKER,E
Availability
Details
PUBLISHED
New York : McGraw-Hill, [2009]
©2009
©2009
DESCRIPTION
viii, 232 pages ; 23 cm
ISBN/ISSN
9780071625029 (alk. paper), 007162502X (alk. paper), 007162502X
LANGUAGE
English
NOTES
Includes index
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill