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It's Not About The Coffee : Leadership Principles From A Life At Starbucks (2007)

Call Number 658.4092/BEHAR,H

(0 holds on 1 copy)
LocationCall NumberItem Status
Adult Nonfiction658.4092/BEHAR,HAvailable
Published: New York, N.Y. : Portfolio, 2007
Description:  xix, 183 p. ; 21 cm
ISBN/ISSN: 9781591841920, 1591841925, 1591841925 :,
Language:  English

During his years as a senior executive at Starbucks, Behar helped establish the Starbucks culture, which stresses the importance of people over profits. Now he reveals the ten principles that guided his leadership--and not one of them is about coffee.--From publisher description

Introduction : It's about the people--all the people -- Know who you are : wear one hat -- Know why you're here : do it because it's right, not because it's right for your résumé -- Think independently : the person who sweeps the floor should choose the broom -- Build trust : care, like you really mean it -- Listen for the truth : the walls talk -- Be accountable : only the truth sounds like the truth -- Take action : think like a person of action, and act like a person of thought -- Face challenge : we are human beings first -- Practice leadership : the big noise and the still, small voice -- Dare to dream : say Yes, the most powerful word in the world Related Searches:
Behar, Howard
Starbucks Coffee Company
Leadership -- Psychological aspects
Customer relations
Added--20080129 anf

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