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Business Process Mapping : Improving Customer Satisfaction (2002)
(Book)

Call Number 658.812/JACKA,J

Available
(0 holds on 1 copy)
LocationCall NumberItem Status
Adult Nonfiction658.812/JACKA,JAvailable
Published: New York : Wiley, 2002
Description:  xv, 300 p. : ill. ; 24 cm
ISBN/ISSN: 0471079774 (cloth : alk. paper),
Language:  English


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