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Customer Service Training : Exercises, Handouts, Assessments, And Tools To Help You ... (2002)
(Book)

Call Number 658.812/KAMIN,M

Available
(0 holds on 1 copy)
LocationCall NumberItem Status
Adult Nonfiction658.812/KAMIN,MAvailable
Published: Alexandria, Va. : ASTD, c2002
Series: ASTD Trainer's workshop series
Description:  xii, 207 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.)
ISBN/ISSN: 1562863304 (pbk.),
Language:  English


"Includes CD-ROM with ready-to-use Microsoft PowerPoint presentations."

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