Arlington Heights Memorial Library |

About Library Cards
A.H. library cards are issued free of charge to Arlington Heights residents. You may apply for a library card online or in person at the Library Card Desk on the first floor. A card can be issued after you have shown a photo ID containing your current incorporated Arlington Heights address. If the address on the photo ID is not current, you must additionally show a utility bill or first-class mail addressed to you and postmarked within the last two weeks.

Special Library Card Options for Kids
The library believes that a parent/guardian is the best judge of what a child should be allowed to read or view. Children under age 18 must have a parent or guardian fill out and sign an application form indicating the borrowing option they want for their child. The options are:

Option 1 – Full Service: All Ages
All items and services in all library departments will be available to the child.

Option 2 – Available for Children and Teens Under the Age of 17
All items and services, except for R-rated or unrated DVDs and videos will be available to the child. This restricted option expires the month following his/her 17th birthday.
Option 3 – Available for Children Under the Age of 12
This option limits the child's borrowing privileges to the Kids' World collection and limits Internet access to the filtered computers in Kids' World. This restricted option expires the month following his/her 12th birthday.

Library cards from other libraries
You can use another Illinois public library card at the Arlington Heights Memorial Library (AHML). The first time you use your library card, you'll need to show verification of your home address. You may also be eligible to purchase a dual service card for our library at a cost of $337.00 per year. If you would like more information on this option, please call the Checkout Desk at 847-506-2626.

Business Cards
Arlington Heights businesses may get a specialized card that allows them to use library services and books that support their business. Up to three employees may be authorized to use the card. To apply for a card, submit your request on your business’s letterhead, explaining the nature of your business and the names of the three employees authorized to use the business card. You may apply at the Checkout Desk in the Library or by sending your request to: Circulation Services Department, Arlington Heights Memorial Library, 500 N. Dunton Ave., Arlington Heights, IL 60004.

Services available only to cardholders
The following services are available only to AHML cardholders: checking out Here & Now materials; new, developing collections; reserving library items; requesting items through interlibrary loan; and using laptop computers.

Lost your library card?
To protect yourself from unauthorized use of your card, call 847-506-2626 to notify the library within 48 hours of discovery. The library will then stop all account activity. If you find your card later, it can be reactivated by showing your Illinois driver's license or Illinois ID card at the Checkout Desk.

To get a replacement card, bring your Illinois driver’s license, an Illinois ID card, title/lease/renter's agreement, a utility bill or mail postmarked within the last two weeks to the library card Registration Desk on the first floor of the library. Children under the age of 18 must also have a parent fill out and sign an application form to receive a replacement card. A free replacement card will be issued once per calendar year. Additional replacement cards are $1 per card.

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